Support

We’re here to help with BernameFit accounts, training, billing, and technical issues.

Contact us

Email: [email protected]

Please include your registered phone number, app version (if known), device model, and a short description of the issue. Screenshots help us resolve problems faster.

Common topics

• Login / OTP: make sure you have network access and entered the correct phone number and country code.
• Workouts & courses: pull to refresh; for offline use, open downloaded courses while connected first.
• Notifications: enable notifications for BernameFit in iOS Settings.
• Health data: grant Health permissions in iOS Settings → Health → Data Access → BernameFit.
• Account deletion: contact support and we will help process your request.

Policies

• Privacy Policy
• Terms of Use

Response time

We aim to reply within 1–2 business days.